Refund policy

We are not accepting returns at the moment, but your satisfaction is my top priority! I want you to love what you ordered. If you are not happy with your purchase for whatever reason and would like to discuss a possible store credit/exchange, please email me at hello@wrightwoodcandleco.com. No exchanges will be accepted on candles that have already been lit.

The customer is responsible for all shipping and handling charges for returns. Wrightwood Candle Company does not assume responsibility for packages containing returns that are poorly packaged or lost in transit. We do not replace orders that are shipped with no tracking information. Please keep the tracking information until your exchange has been received & processed. Any packages sent back without instructions and tracking information will be returned to sender.